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Frequently Asked Questions

Demo Credentials​

RoleEmailPasswordTenant
Admin (full access)daniel.harris@example.comDemo1234!demo-association
Member (limited access)demo@gmail.comDemo1234!demo-association

General​

What is AssocHub?​

AssocHub is an open-source, AI-powered Association Management System (AMS). It handles memberships, finances, events, communications, elections, documents, workflows, and analytics — all in one platform.

Is it free?​

Yes. AssocHub is open-source and free to self-host. No per-contact fees.

What technology does it use?​

  • Backend: Python + FastAPI + PostgreSQL
  • Frontend: Next.js + TypeScript + Tailwind CSS
  • AI: Llama models via OpenRouter
  • Queue: Redis + Celery

How many modules are there?​

11 integrated modules with 200+ REST API endpoints.

Login & Registration​

What are the demo credentials?​

See the table at the top of this page, or check the hint box on the login page.

I can't log in. What's wrong?​

  1. Make sure you're using Demo1234! (capital D, capital D, exclamation mark)
  2. Tenant ID must be exactly demo-association
  3. If you registered a new account, you need to verify your email first
  4. Check Troubleshooting for more help

The password requirements are:​

  • At least 8 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one special character (!@#$%^&*)

I didn't receive a verification email​

  1. Check your spam/junk folder
  2. Click "Resend verification email" on the login page
  3. Make sure you entered the correct email during registration

Modules​

Which modules require admin access?​

Members, Finances, Events, Communications, Elections, Documents, Workflows, and Integrations require staff or admin role. Dashboard, AI Chat, and Documents (read-only) are available to all users.

Does the AI chat actually work with real data?​

Yes. The AI uses your actual database — member counts, revenue, events, etc. It's not a generic chatbot.

Can I import members from a CSV file?​

Yes. Go to Members → Import and upload a CSV file. The system maps columns automatically.

How do elections work?​

Elections support ranked-choice voting. Candidates are nominated, members vote by ranking candidates, and results are calculated using instant-runoff elimination.

Technical​

Can I self-host it?​

Yes. Docker deployment is supported. See Deployment Guide.

What database does it use?​

PostgreSQL with pgvector extension (for AI embeddings).

Are there rate limits on the AI?​

OpenRouter has generous limits. The system automatically falls back to other models if one hits its limit.

Where is the API documentation?​

See API Reference or visit the live API docs at https://ams.14.jugaar.ai/docs.