Skip to main content

Troubleshooting

Quick Reference​

ProblemSolution
Can't log inUse Demo1234! (not Admin123!) and tenant demo-association
Password errorNeeds uppercase + lowercase + special char + 8+ chars
"Email not verified"Click "Resend verification email" on login page, then check inbox
Dashboard is emptyLog in as admin (daniel.harris@example.com), not as member
AI chat not workingCheck AI health at /api/v1/ai/health
307 redirect on APIAdd trailing slash to URL (e.g., /members/ not /members)
Emails not sendingCheck SMTP config in backend .env

Demo Credentials​

RoleEmailPasswordTenant
Admindaniel.harris@example.comDemo1234!demo-association
Memberdemo@gmail.comDemo1234!demo-association

Login Issues​

"Invalid email or password"​

  • Double-check the email, password, and tenant ID
  • The password is case-sensitive: Demo1234! (capital D, capital D, exclamation mark)
  • Tenant must be exactly demo-association

"Please verify your email before logging in"​

  • You registered but haven't verified yet
  • Click "Resend verification email" on the login page
  • Check your spam/junk folder for the verification link
  • Click the link in the email to verify, then log in

"An internal error occurred" (during registration)​

  • Your password doesn't meet requirements
  • Use: uppercase + lowercase + special character + 8+ characters
  • Example: MySecure123!

API Issues​

307 Redirect​

All list endpoints require a trailing slash:

# ✅ Correct
curl https://ams.14.jugaar.ai/api/v1/members/

# ❌ Wrong — will return 307
curl https://ams.14.jugaar.ai/api/v1/members

401 Unauthorized​

Your token expired or is missing. Log in again:

curl -X POST https://ams.14.jugaar.ai/api/v1/auth/login \
  -H "Content-Type: application/json" \
  -d '{"email":"daniel.harris@example.com","password":"Demo1234!","tenant_id":"demo-association"}'

404 Not Found​

  • Check the endpoint URL
  • Ensure you're using the correct module path
  • Some modules have double paths: /finances/finances/invoices

AI Issues​

AI not responding​

  1. Check health: curl https://ams.14.jugaar.ai/api/v1/ai/health
  2. If unhealthy, the LLM provider may be rate-limited
  3. The system auto-fallbacks to other models

AI gives generic answers​

The AI queries your actual database. Make sure there's data in the system (members, events, finances).